$ hundredhands --industry practices Loading your agent team ▮▮▮▮▮▮▮▮▮▮ 100% ✓ Appointments · Reminders · Recall · Patient questions · Billing groundwork ✓ Ready. He is waiting for you.
Modern practice reception with two staff members behind the desk, one on the phone, the waiting area behind them
Your new employee for the front desk. You stay with the patient, he takes the phone and the appointment book.
For Medical, Dental & Therapy Practices

You wanted to treat patients.
Not answer phones.

Your HUNDREDHANDS AI employee takes over appointment booking, reminders, recall, organizational patient questions and the groundwork for documentation and billing. He lives on a computer that sits in your practice, and you manage him over WhatsApp, including voice messages between two treatments. Patient data never leaves the building.

Apply for a live demo What he takes over
On duty day and night
Replies in seconds
Runs on your own computer
Appointments ▮ Reminders ▮ Recall ▮ Callback requests ▮ Patient questions ▮ Waiting lists ▮ Referral letters ▮ Billing groundwork ▮ Reviews ▮ Orders ▮ Job applications ▮ Accountant documents ▮
01 · Your Practice Day in Numbers

The phone is ringing.
The patient is standing right there.

Your team is there for people, and gets interrupted all day by ringing, lists and forms. This is the scale of it in the practice environment:

5–15 %
of booked appointments are missed. Every no-show is unpaid treatment time, in dentistry empty chair time.
Surveys from the practice and statutory health insurance environment
3 of 10
calls do not get through to your practice at peak times: busy, on hold, or outside office hours
Analyses by practice telephony providers
over 60 %
of practices find no suitable applicants for advertised assistant positions
Chamber and association surveys on the skilled labor shortage
☎

Constant ringing blocks the front desk

While your assistant reschedules an appointment on the phone, the patient waits in front of her. Both get half the attention, and the next call is already going unanswered.

◷

No-shows cost hard cash

An uncancelled appointment is time nobody pays for. Reminding takes calls, finding replacements takes even more. So it gets left undone.

↻

The recall list sits untouched

Prophylaxis, check-ups, follow-up prescriptions, aftercare: the lists exist. Working through them systematically is something nobody manages in the daily routine.

§

Documentation devours the evening

Letters, reports, forms and billing preparation happen after the last treatment: unpaid, in an empty building.

02 · The Solution

An employee who stays in the building.
Just like your records.

Your AI employee moves into your practice on his own computer, behind your door, inside your network. He takes over first what every business generates, then what only a practice generates. What he explicitly does not do: medicine. He makes no diagnosis, gives no treatment recommendation and assesses no findings. He organizes, reminds, sorts and prepares. The clinical decision and every approval stay with the practitioner.

The foundation · from day one
Recording calls & callback requests Booking, rescheduling & reminding appointments Answering & pre-sorting emails Tracking follow-ups & deadlines Writing & chasing invoices Preparing documents for your accountant Managing orders & supply lists Maintaining website, Google profile & social media
And specifically for your practice
Reception desk with an open appointment book and a ringing phone, a hand filling out an appointment card

Appointments, reminders & no-shows

He books, reschedules and confirms appointments and reminds in time, so the chair does not sit empty.

  • Booking appointments & taking cancellations
  • Reminders via SMS, email or WhatsApp
  • Filling gaps with patients from the waiting list
Quiet practice waiting area with empty chairs, magazines on the table, light through the blinds

Recall, patient questions & reachability

He works through recall lists relentlessly and answers organizational questions, including after hours and on weekends.

  • Recall for prophylaxis, check-ups & aftercare
  • Standard questions on hours, directions, documents
  • Callback requests cleanly documented for your team
Doctor in a white coat at the practice computer, a stack of forms and a dictation device beside her

Documentation & billing groundwork

He prepares drafts: letters, reports, billing code suggestions. Reviewing and approving is done exclusively by you.

  • Drafts for referral letters & reports
  • Groundwork on fee schedules before billing
  • Reviewing ratings & submitting replies for approval
03 · What He Works With

He runs your software.
Not the other way around.

Your AI employee sits at a real computer in your practice: with mouse, keyboard and screen. He uses the same software as your team, in the same network, behind the same door. You change nothing, you export nothing, you learn nothing new.

Practice management systems

The heart of the practice
medatixxx.isynetCGM M1 PROCGM ALBISCGM TURBOMEDDuriaMEDISTART2medtomedoRED medicalQuincypsypraxEpikur

Dental software

Dentistry, orthodontics & surgery
DAMPSOFT DS-WinDS4CHARLY (solutio)CGM Z1.PROCGM XDENTEVIDENTVISInext (BDV)LinuDentivorisDENSofficeChreMaSoftDAISY (GOZ-Abrechnung)

Therapy practices

Physio, OT & speech
THEORGStarke PraxisStarke TermineTerminheldOptica VivaMEDIFOX DAN MD TherapiePraxWinappointmedPhysiotools

Appointments & online booking

Calendars & portals
DoctolibjamedasamediDr. FlexDoctenaDubidocmedondoeTerminTIMIFYOutlook-Kalender

Billing & clearing centers

Fee schedules
KVDT-AbrechnungxDT (ADT / BDT / GDT)PAD-Abrechnung (KZV)GOÄ / GOZ / BEMABEL II / BEBPVS VerrechnungsstelleDZRBFS health financeZA eGazh / Optica

Telematics & referral letters

TI, KIM & e-records
KIM (Kommunikation im Medizinwesen)eArztbriefePAeRezepteAUkv.doxKV-Connectsecunet KonnektorRISE KonnektorVDDS-SchnittstelleHL7 / FHIR

Documentation, imaging & archive

Filing & finding records
mediDOKDBSWIN (Dürr Dental)VistaSoftSIDEXIS (Dentsply Sirona)Planmeca RomexisCliniViewAdobe AcrobatDocuWareecoDMSNextcloudSharePoint / OneDrive

Office, bookkeeping & visibility

The foundation
OutlookWordExcelPowerPointDATEVlexofficesevDeskELSTERMS TeamsWhatsApp BusinessGoogle UnternehmensprofilProvenExpertWordPressBrevo / Mailchimp
Your software is not listed? Then he learns it.He does not work through APIs but through screen, mouse and keyboard, just like a new practice assistant you show around once. Even your practice software grown over years, your practice server and your own folder structures are no obstacle.
04 · Ein Praxistag

A Tuesday
with a hundred hands.

06:45

The night is already worked through

Three cancellations from voicemail are entered, two patients from the waiting list have received and confirmed the freed slots. Your appointment book is full before the first coat is on its hook.

08:20

The front desk stays clear

While your assistant registers the patient in front of her, he takes appointment requests and callback wishes in parallel: documented, no paper chaos.

11:10

Recall runs in the background

He works through the quarter's prophylaxis list: friendly reminders, appointments offered, responses cleanly in the calendar.

14:30

You send a voice message

"Prepare the report to the family doctor for Mrs. Berger." Ten minutes later the draft is ready for review. Only you sign.

18:00

You leave. He stays.

The billing preparation is reviewed, open billing codes are flagged, two Google reviews have draft replies: for approval tomorrow morning.

22:15

Reachable at night too

A patient asks for the address and the documents for tomorrow and gets an instant reply. Anything medical he lays before you.

05 · How He Joins Your Practice

Not an IT project.
A move-in.

01
Application

You fill out the form: five minutes, no phone call, no meeting. We read it and decide whether your practice is a fit.

Online · 5 minutes
02
24-hour test

If it is a fit, you receive an access link. Your AI employee reports in on your WhatsApp and spends 24 hours working real tasks from your practice day: appointment requests, callbacks, recall, a letter draft.

Free · no obligation
03
He moves in. We stand behind it.

Then he moves in on his own computer: your practice software, your templates, your tone. Monitored by our audit agent. Everything outward-facing is approved by you.

From then on: 24/7
06 · The Difference

He does not start from zero.

A new front desk hire needs months to learn how things are done, making every rookie mistake once along the way. Your AI employee arrives with those apprentice years already behind him.

He starts with the collected experience of every deployment we have ever run.
01
Experience from minute one

Thousands of documented procedures, dead ends and solutions from years of real work are his starting point, not his learning goal. What went wrong once somewhere else simply does not go wrong at your company.

02
He gets better without you doing anything

Whatever one agent solves anywhere, we review and pass on to all. Next month your employee can do things he cannot do today. No training, no surcharge.

03
Always the latest AI generation

The major AI models get stronger every month. Your employee automatically switches to the best one available. Same colleague, same knowledge, always the sharpest available mind. You never deal with the technology.

07 · Fair Questions

What practice owners ask first.

No. He makes no diagnosis, issues no treatment recommendation and assesses no findings. He is practice organization and groundwork: appointments, reminders, recall, organizational information, drafts for letters and billing. Every clinical judgment and every approval stays with the practitioner, and that is not a platitude, it is how the system is built. The moment a request becomes medical, he lays it before your team.

On a computer that physically sits in your practice: in your network, behind your door. The data does not go into someone else's cloud and does not sit on a server you have never seen. For a profession that lives with medical confidentiality and GDPR, that is exactly the difference from cloud subscriptions. You can literally watch him work, and your records stay where they belong.

You do not have to. There is no interface, no training, no migration of your practice software. You text him on WhatsApp or send a voice message, like a new hire at the desk. He operates your existing programs the way your team operates them.

He takes the interruptions away from her. The ringing, the rescheduling, the reminder calls, the recall list, the notes at the desk: he takes those. Your assistant remains the person who looks the patient in the eye at reception, registers and reassures them. That is exactly what you hired her for, and exactly what she no longer has time for all day.

The first of these AI employees has worked daily in real business operations for over a year and a half: correspondence, organization, websites, marketing. This very page was built by one. In the 24-hour test you experience it yourself: on your own WhatsApp, with real tasks from your practice. If nothing comes of it, you had someone supporting your team for a day.

08 · The Next Step

Give your team its patient time back.

No phone call, no meeting, no sales pitch. You fill out the application form in five minutes. If it is a fit, you receive an access link, and your AI employee reports for duty on your WhatsApp for 24 hours.

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