$ hundredhands --industry ecommerce Loading your agent team ▮▮▮▮▮▮▮▮▮▮ 100% ✓ Customer inquiries · Returns · Product copy · Listings · Stock ✓ Ready. He is waiting for you.
Merchant at a warehouse shelf scanning a parcel with a handheld scanner, a packing table with boxes and shipping labels beside him
Your new employee for the back office. You handle the product range, he handles the tickets.
For E-Commerce & Online Merchants

You wanted to sell.
Not grind through tickets.

Your HUNDREDHANDS AI employee takes over customer inquiries, returns, product copy, translations, product images, ad creatives and the upkeep of your marketplaces. He lives on a computer in your business, and you manage him over WhatsApp: even from the warehouse, by voice message.

Apply for a live demo What he takes over
On duty day and night
Replies in seconds
Runs on your own computer
Customer inquiries ▮ Returns ▮ Credit notes ▮ Product copy ▮ Translations ▮ Product images ▮ Listings ▮ Marketplaces ▮ Prices ▮ Stock ▮ Reviews ▮ Newsletters ▮
01 · Your Shop in Numbers

Half the day goes to
questions nobody pays for.

You built a shop, and you spend your days on status requests, return labels and listing upkeep. The numbers from online retail are unambiguous:

over 50 %
of customer inquiries in online retail are simply about order and delivery status
Customer service surveys in retail
up to 50 %
return rate in online fashion retail. Every second parcel comes back.
Retail association and returns research
20–30 %
of working time flows into product data, copy, images and marketplace upkeep
Online retail industry surveys
✉

"Where is my parcel?"

The same question, a hundred times a week. Plus size advice, invoice copies, cancellation requests. Every single answer costs minutes that add up to days.

↩

Returns eat the margin

Create the label, inspect the goods, book stock back in, write the credit note, inform the customer. Five steps per parcel, and in some categories for every second order.

▤

Product copy at scale

Every new batch needs titles, bullets, descriptions, attributes: different per channel, often in several languages. That is why goods sit unsold on the shelf for weeks.

◨

Marketplaces keep changing the rules

Amazon, eBay, Otto and Kaufland want different fields, different image sizes, different categories. What worked yesterday gets rejected today, and you notice it in the revenue curve.

02 · The Solution

One employee who does both:
back office and product range.

Your AI employee moves into your business on his own computer and takes over first what every business generates, then what only your shop generates.

The foundation · from day one
Answering & pre-sorting customer inquiries E-Mails & Tickets abarbeiten Writing invoices & credit notes Contacting & chasing suppliers Bestellungen & Sendungen nachverfolgen Answering & monitoring reviews Preparing documents for your accountant Maintaining social media & newsletters
And specifically for your shop
Product photo corner in the warehouse: item on white background, phone on a tripod, laptop with a half-filled item form

Product copy, images & listings

A phone photo and a few key facts become ready-to-sell listings: overnight instead of over weeks.

  • Titles, bullets & descriptions per channel
  • Translations for your international shops
  • Cutouts, image variants & A+ content
Packing table with an opened return parcel, return label and laptop with an open ticket system

Customer service & returns

He knows your orders, your carriers and your tone, and answers the same recurring questions before they shred your day.

  • Status, sizing & invoice requests
  • Return labels, credit notes & stock rebooking
  • Replies only go out when you want them to
Screen with marketplace backend and price list, rows of shelves with picked goods beside it

Marketplaces, prices & stock

Listings maintained, competitors watched, stock kept clean: on every channel, every day, without you having to think about it.

  • Listings for Amazon, eBay, Otto & Kaufland
  • Price & competitor monitoring
  • Stock alerts & reorder suggestions
03 · What He Works With

He runs your software.
Not the other way around.

Your AI employee sits at a real computer in your business: with mouse, keyboard and screen. He works in the same software as your team. You change nothing, you export nothing, you learn nothing new.

Shop systems

Your own store
ShopwareShopifyWooCommerceMagento / Adobe CommercePrestaShopOXID eShopJTL-ShopGambioBigCommerceLightspeedWixSquarespace

Marketplaces

Other people's shelves
Amazon Seller CentralAmazon Vendor CentraleBayOtto MarketKaufland.deZalando Partner ProgramAbout YouMediaMarktSaturn MarketplaceEtsyIdealoCheck24Google Shopping

ERP & multichannel

The engine room
JTL-WawiplentymarketsXentralAfterbuyBillbeeTradebyteDreamRobotweclappmicrotech büro+Sage 50OdooChannelAdvisor

Shipping & returns

Out and back
DHL GeschäftskundenportalDPDGLSHermesUPSSendcloudshipcloudShipStationPacklinkparcelLab

Customer service & helpdesk

The tickets
ZendeskFreshdeskGorgiasZammadHubSpot Service HubFrontIntercomTrengoUserlikeOutlookGmailWhatsApp Business

Image, video & product photos

How the goods look
PhotoshopLightroomIllustratorCapture OneAffinity PhotoCanvaFigmaNano Banana / GPT ImageMidjourneyCapCutPremiere ProDaVinci Resolve

Marketing, ads & newsletters

New buyers
Google AdsMeta Business SuiteTikTok Ads ManagerPinterest AdsAmazon AdsKlaviyoMailchimpCleverReachBrevoGoogle Analytics 4Google Merchant CenterGoogle Search Console

Prices, metrics & bookkeeping

What is left over
Helium 10Jungle ScoutsellerboardSELLERLOGICPatagona PricemonitorRepricerExpressExcelGoogle SheetsDATEVlexofficesevDeskTaxdoo
Your software is not listed? Then he learns it.He does not work through APIs but through screen, mouse and keyboard, just like a new hire you show around once. Even your homegrown ERP, your Excel price lists and your own folder structures are no obstacle.
04 · A Working Day

A Tuesday
with a hundred hands.

06:30

The inbox is already empty

Overnight he sorted 74 customer inquiries, answered the status questions with real tracking data and pinned the four delicate cases on top for you.

09:15

You send a voice message

"The new backpack delivery is in, photos are in the folder. Turn them into listings for the shop, Amazon and Otto." That is all he needs.

11:40

Returns run on the side

While you pick orders in the warehouse, he writes 19 credit notes, books the goods back in and informs every customer in your tone.

15:00

He speaks up on his own

"A competitor cut the bestseller by 4 euros, stock lasts another 11 days. Match the price or reorder?" You type: "Both." Done.

17:30

You leave. He stays.

The English product copy is finished, three ad creatives are ready for your approval, and Friday's newsletter is written.

23:00

Night shift, unpaid and unprompted

He checks marketplace notifications for rejected listings, updates the image variants and lays out a priority list for tomorrow.

05 · How He Joins Your Business

Not an IT project.
A move-in.

01
Application

You fill out the form: five minutes, no phone call, no meeting. We read it and decide whether your shop is a fit.

Online · 5 minutes
02
24-hour test

If it is a fit, you receive an access link. Your AI employee reports in on your WhatsApp and spends 24 hours working real tasks from your daily business: customer inquiries, product copy, listings.

Free · no obligation
03
He moves in. We stand behind it.

Then we build him around your product range: your channels, your text blocks, your tone. Monitored by our audit agent. Everything that goes to customers is approved by you first.

From then on: 24/7
06 · The Difference

He does not start from zero.

A new hire in your shop needs months to learn how things are done here, making every rookie mistake once along the way. Your AI employee arrives with those apprentice years already behind him.

He starts with the collected experience of every deployment we have ever run.
01
Experience from minute one

Thousands of documented procedures, dead ends and solutions from years of real work are his starting point, not his learning goal. What went wrong once somewhere else simply does not go wrong at your company.

02
He gets better without you doing anything

Whatever one agent solves anywhere, we review and pass on to all. Next month your employee can do things he cannot do today. No training, no surcharge.

03
Always the latest AI generation

The major AI models get stronger every month. Your employee automatically switches to the best one available. Same colleague, same knowledge, always the sharpest available mind. You never deal with the technology.

07 · Fair Questions

What merchants ask first.

Only if you want him to. By default he drafts the reply and you approve it: on WhatsApp, with one tap. When after a few weeks you see the status requests running cleanly, you unlock exactly that category and keep complaints with you. You draw the approval line, not us.

On a computer that physically sits in your business, not in someone else's cloud. Your customer data, your revenue figures and your marketplace credentials never leave the building. You can literally watch him work.

Neither. He sits in front of your ERP, your shop backend and your Seller Central like a new colleague and works for you: researching, writing, listing, replying, following up. Pricing authority, complaint decisions and responsibility stay with you. Your team gets faster, not redundant, and in the holiday season he scales through time instead of headcount: he keeps working nights and weekends without you hiring or paying overtime.

Less than a part-time hire. The exact number depends on what he is meant to take over for you. You state that in the application and receive your offer in writing, together with access to the 24-hour test.

The first of these AI employees has worked daily in real business operations for over a year and a half: emails, websites, marketing, organization. This very page was built by one. In the 24-hour test you experience it yourself: on your own WhatsApp, with your real tasks. If nothing comes of it, you had someone doing your groundwork for a day.

08 · The Next Step

Take back your selling time.

No phone call, no meeting, no sales pitch. You fill out the application form in five minutes. If it is a fit, you receive an access link, and your AI employee reports for duty on your WhatsApp for 24 hours.

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